Consumers have been grumbling about the lack of storage on the 16GB Samsung Galaxy S4. Now the investigative television program "Watchdog" on the UK's BBC One is looking into the reports.
"It claims that its brand new Galaxy phone has an extra-large memory, but what did it forget to mention?" asks "Watchdog" host Anne Robinson, in a teaser for the episode that will air next Wednesday at 8:00 p.m. BST.
Once the Android operating system and the unremovable system and Samsung-branded apps are taken into account, the Galaxy S4 has only 8.82GB of free space for user apps and data.
Samsung has suggested consumers purchase an SD card for more storage, as the Galaxy S4 can accommodate cards up to 64GB in capacity. However, many apps can't be moved to the SD card unless the phone is rooted, so that solution won't solve the storage woes many Galaxy S4 owners are likely to experience in the future, especially as they download more apps and store more music, photos and files throughout the life of their phone.
"Watchdog" makes use of ambush journalism, as well as in-depth reportage. The show often invites company spokespeople to address customer complaints on the air, though there's no word whether Samsung will be sending a representative for next week's show.
The Samsung Galaxy S4 features a 1.6GHz eight-core Exynos 5 Octa processor or a 1.9GHz quad-core Qualcomm Snapdragon 600 processor (depending on country), 2GB of RAM, a 5-inch 1920x1080 Full HD AMOLED display at 441 ppi, a 13-megapixel rear-facing camera with 1080p HD video, a 2-megapixel front facing camera, internal storage between 16 and 64GB, an SD card slot that can accommodate an additional 64GB, a polycarbonate body, Smart Pause and floating touch tech and runs Android 4.2.2 Jelly Bean.
Check back for the latest info on the Galaxy S4 as it becomes available.
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