By Staff Reporter (staff@latinospost.com) | First Posted: Dec 31, 2020 03:55 PM EST

(Photo : 4 Technology Trends To Watch Out For In 2021)

2020 is almost over and while it may not have been the best year for all of us, there is one thing that has dominated the year- Technology. Without technology, it would not have been possible for us to work from home, get a vaccine for covid, or even communicate with loved ones from the comfort of the home. Technology is here to stay and it has changed the business landscape. 2021 brings new hope for all of us and this is the year that can bring significant changes in our life. Here are the top 4 technology trends to watch out for in 2021.

1. Robots will work as collaborative tools

There is ample information that talks about robots replacing humans. You do not need to look for new articles or find studies to confirm the facts. However, trends suggest the opposite. 2021 will see humans working in collaboration with robots to enhance productivity and increase efficiency. It will enhance the roles of robots and will help businesses innovate faster. Take an example of migrating to the cloud. It may need a lot of time and effort but it is also something that does not require strategic thinking. It is the kind of work robots excel at. Robots are already used at some level in IT departments and the role of automation will continue to expand in the coming years. It can be rightly said that robots will be able to give greater insights than their human counterparts. It will become possible to bring in huge data and segment it into useful information for businesses. There will be ample space for improvement for a business. 

2.  High demand for personalization 

In 2020, we saw markets become oversaturated and consumers were on the lookout for personalization. Whether it was shopping or looking for services, every consumer wanted a personal touch to their experience. In the coming year, we will see an increased role of niche market across many sectors. The demand for personalization will continue to grow and the specialized markets will develop. Despite the innovations, it has become difficult to achieve personalization in products and services. It is hard to scale. Businesses will need new technology to meet demand. Robots may not do the job here and human touch will be essential. It will be driven by technologies like machine learning and AI to achieve personalization at a higher scale. Technology will make it possible for businesses to understand the changing preferences of their consumers and to reach out to them with the right products at the right time. 

3.  Optimization of human efficiency 

Everyone will agree to the fact that humans are great at many things but manual and repetitive tasks are not one of them. This is a huge reason behind the adoption of technology that automates time consuming tasks in the business. Large organizations are looking to adopt robotic process automation for their benefits. When robots are used to perform simple and repetitive tasks, it is possible to achieve cost savings of up to 60% and time-saving up to 90%. It can also complement the human workforce. Individuals will no longer need to run detailed reports each week, which are all about numbers and add minimal value to the organization's bottom line. This is where technology makes all the difference. It can handle many such tasks and allows employees to spend time handling creative and strategic work that will drive innovation and revenue growth. 

4.  Outsourcing in automation development

There are various opportunities for businesses when it comes to automation. It will lead to an increase in ROI but you need to effectively deploy it throughout the organization. Online service providers have adopted automation in the form of drones and automated guided vehicles. It is not about when to automate but where to automate. With rising demand and high internal costs, it can be easier said than done. Businesses hire professionals to code and design software solutions that will automate the processes. Where human intellect or strategic thinking is not required, automation will do. It will save time and effort. Many businesses may not be able to accomplish the automation goals they want to with their internal team and this is where we will see a rise in outsourcing of automation development. Automation will reduce labor costs and provide an efficient way to grow the business. 

As 2020 wraps up, we can expect emerging automation technologies to make a drastic change in the business landscape. 2021 is about new technology, new opportunities, and efficient ways to reduce costs while growing the business. Robots will become coworkers and manual tasks will become automated in the not-so-distant future ahead. Now is the time to begin embracing the "new normal" and begin with early adoption of these technologies before your business gets left behind.

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